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Next Generation 9-1-1 (NG9-1-1)

NENA i3 NG9-1-1. Will You Be Compliant?

Next Generation 9-1-1 preparations are in full-swing. Are you ready?

PSAPs as well as regional, state, and local authorities require an i3-compliant NG9-1-1 solutions provider who can deliver expert knowledge and standards-based solutions that will help public safety entities make the full NG9-1-1 transition.

i3-Standards-Based Solutions from the Industry Pioneer

TCS pioneered the methods by which PSAPs in the U.S. are able to receive a wireless or VoIP subscriber's call-back number and location during calls for emergency assistance. As a key provider of wireless E9-1-1 solutions and wireline replacement VoIP-based E9-1-1 solutions, we lead the transition to NG9-1-1 solutions that are revolutionizing emergency communications throughout the country.

Further, by working closely with the industry organizations shaping the emerging NG9-1-1 standards, we are developing innovative IP-based 9-1-1 solutions that interface seamlessly with other standards-compliant systems. (View a short video outlining TCS NG9-1-1 standards involvement…)

Experience You Can Count On

Combine our deep industry and technical expertise with our broad spectrum of public safety solutions patents (111 held, and over 300 pending), and we’re the most experienced NG9-1-1 provider in the country.

7 Reasons PSAPs and Government Authorities Choose TCS NG9-1-1 Solutions

1. It makes the E9-1-1 to NG9-1-1 transition easy.
Our modular approach makes it easy to take gradual steps toward system completion, keeping essential features of E9-1-1 while clearly on NENA’s path to NG9-1-1.

2. It’s NENA i3 standards-based.
Unlike other key NG9-1-1 providers, TCS focuses on NENA i3 standards. By following NENA’s standards leadership, our NG9-1-1 solutions are compatible with any other vendor that is developing to NENA i3 standards. As a result, you enjoy true vendor choice, solution flexibility, and the interoperability that comes with standards-based design.

3. It leverages existing infrastructure.
States, counties, and LECs typically already have a reliable IP infrastructure in place. Our solution takes advantage of existing network firewalls, network routers, and Ethernet switches, allowing you to reduce up-front costs today and operational expenses well into the future.

4. It offers a broad suite of NG9-1-1 features.

  • Geo-spatial and address-based routing
  • Location validation of addresses
  • Text to 911
  • Files to 911
  • Streaming video
  • Telematics and sensor data support
  • PSAP “on-the-fly” creation
  • Advanced alternate route and overflow logic
  • Policy-based routing for technology type or language preference

5. It offers five-nines reliability.
We operate the only TL 9000-certified non-carrier wireless and VoIP E9-1-1 Network Operations Center (NOC) in the U.S. This ensures that your TCS NG9-1-1 solutions are highly reliable and carrier-grade.

6. It gives you flexible deployment options.
Our flexible deployment approach allows you to choose the model that makes most sense for your organization. Chose between fully local systems, hosted data services using TCS’ geo-redundant national data centers, or a hybrid model in which some NG9-1-1 components are local and others are national. We offer similar flexibility in the licensing model, selling systems as a one-time fee plus maintenance or offering services at a monthly rate per user.

7. It’s a highly tried, tested, and trusted solution.
TCS currently processes 150,000 calls per day from a pool of 100 million wireless subscribers and 3 million VoIP subscribers—that’s half of all U.S.-based wireless and VoIP E9-1-1 emergency calls every day.

Learn more about TCS NG9-1-1 solutions:

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1-800-557-5869
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