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Workforce Management

TCS Workforce Locator™

TCS Workforce Locator™ is an economical and easy-to-use field force management (mobile resource management) solution for businesses that rely on a mobile workforce. This web-based application enables you to offer any size business customer the ability to manage mobile teams through location-based services. This in turn increases subscribers' efficiencies and communication, resulting in more satisfied subscribers and lower churn rates.

By providing better visibility, improved communications and greater control of mobile assets, TCS Workforce Locator is ideal for industries such as:

• Construction
• Field service
• Transportation and logistics
• Emergency response
• Home health care

Lowering costs through increased productivity.

With TCS Workforce Locator, your customers can locate their field workers in near real time, communicate with them using text messaging, and redirect employees and resources to improve customer response times.
 
Other key customer benefits include the following functionalities:

• Locate workers on a web-based display with satellite, birds-eye, or standard map views.
• Set the application to track users throughout the day and view their progress on the map. 
• Download location history data on-demand and schedule reports for email delivery daily, weekly, or monthly.
• Send messages to individuals, groups, or entire teams.
• Give workers driving directions to get to the next job or back to the office from their current location.
• Create custom locations such as office or customer locations for easy dispatch.
• Use Bing Local Search to find points of interest near the worker's location using keyword or specific search criteria, just as you would on any web search engine.
• Assign Delegated Administrators to provide others at your company full access to the application and be able to also view workers' locations.